Privacy Policy

We respect your privacy and are committed to protecting the personal information you share with us.
 

Information We Collect

When you submit an enquiry through our website, we may collect personal information including:

• Parent or guardian full name

• Contact details (email address and phone number)

• Address or general location

• Child’s name

• Child’s date of birth

• Information about your child’s development, learning needs, or therapy concerns

• Any other information you choose to provide in the enquiry form

This information helps us understand your child’s needs and determine how we may be able to support your family.
 

How We Use Your Information

The information you provide may be used to:

• Respond to your enquiry

• Determine service suitability

• Contact you regarding appointments or waitlists

• Understand your child’s therapy needs

• Improve our services and communication
   

Third-Party Services

We may use trusted third-party platforms to securely manage enquiries and client information. This may include website platforms, practice management systems, or communication tools required to deliver our services.

Your information is only shared with these services where necessary for providing support or managing enquiries.
 

Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Information submitted through the website is stored using secure systems where possible.
 

Your Rights

You may request access to the personal information we hold about you, or request corrections if the information is inaccurate.
 

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.
 

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the details provided on our website.